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Need Help with preparing & filing your 2020 Tax Returns? 

Online Scheduling is now CLOSED

Call (858)-375-6541 for further assistance

  • Due to the continuing COVID situation, all return preparation will be done virtually this year (not in-person).

  • Submittal of tax documentation can be done either via curbside drop-off at Poway Senior Center or electronically for those able to do that.


  •  Curbside Drop-Off Option:

    • Drop-off Thursdays will begin March 4th and run through April 8th.

    • Drop-offs will be STRICTLY BY APPOINTMENT ONLY.

    • Request your 15 min drop-off appointment either online at the website above by calling/texting the number above.

    • If calling/texting, please indicate a preferred Thursday and quarter hour between 9-11:45 AM or 1-3:45 PM. Otherwise, first available will be assigned.

    • Drop-off appointments must be at least one week after the request.

    • An appointment confirmation and additional information/instructions will be provided once an appointment is scheduled.

    • TAXPAYERS SHOULD ONLY BRING COPIES OF TAX DOCUMENTS, NOT ORIGINALS, as AARP will be shredding what is provided when the tax preparers are done with it.

  • Electronic (contact-free) Option:

    • If you’re able to provide electronic tax documentation, have the ability to print information provided by AARP and have internet access, you may be able to use the contact-free process. 

    • Additional information regarding this option is provided on the AARP website indicated above.

    • To request this option, please call/text the number above and follow the instructions indicated by the message at that number. Contact-free requests are through this number only, they can’t be made online. 

    • Contact-free return processing will start on Feb 15, but contact-free option requests (via 858-375-6541) and electronic documentation submittals are being accepted now

    • AARP will be using electronic delivery of the completed returns, so a valid email address is required with either option. If you do not have an email address, please call AARP at (858)-375-6541 and they will try to make alternate arrangements.